Operations

📚 Table of Contents The 3 AM Call That Changed How I Think About Incidents What Actually Happens During a Production Incident Your Role as PM: What You Should and Shouldn’t Do Incident Severity Levels: The Framework That Matters The First 30 Minutes: Your Action Checklist Stakeholder Communication: Templates That Work The War Room: How to Participate Without Getting in the Way Escalation: When and How to Raise the Alarm Resolution and Recovery: Getting Back to Normal Post-Mortems: The Real Learning Opportunity Building Incident Resilience: What to Do Before Things Break Common PM Mistakes During Incidents Your Incident Readiness Checklist The Bottom Line The 3 AM Call That Changed How I Think About Incidents March 2024. My phone rang at 3:17 AM. ...

📚 Table of Contents The Friday Night Panic: When Deployments Go Wrong Why Your Team Should Care About Jenkins Today What This Actually Means for Your Product Timeline What You Need to Get Started Getting Jenkins Running: The Setup Docker Option (Easiest) Direct Installation First-Time Configuration How Jenkins Pipelines Work (In Plain English) Two Ways to Build Pipelines The Five Steps Every Pipeline Needs Your First Pipeline: A Simple Test Building a Real Pipeline: The Complete Example Step 1: Pull Your Code Step 2: Get Dependencies Ready Step 3: Check Code Quality Step 4: Test Everything Step 5: Build Your Application Step 6: Ship It Advanced Tactics to Speed Things Up Storing Secrets Safely Running Tasks Simultaneously Alerting Your Team Automatic Triggers When Things Break: Troubleshooting Making Your Deployments Lightning Fast Protecting Your Product Tracking What Matters Real Example: How It Transformed One Company Your 30-Day Implementation Plan Common Questions PMs Ask The Bottom Line The Friday Night Panic: When Deployments Go Wrong It’s Friday at 11 PM. Your biggest feature just went live. Fifteen minutes later, your phone explodes with error alerts. Users are stuck on the login screen. Your support team is drowning in tickets. Your CEO is asking why this happened. ...